Your privacy is more than a legal obligation to us – it is a moral responsibility. Learn how we collect, use, and protect your personal information to the highest security standards.
Every security measure we implement is designed to ensure your personal information remains safe, confidential, and used only for purposes you have consented to.
All data transmitted between your device and kiss189 servers is protected with 256-bit SSL encryption – the same standard used by leading banks in Malaysia.
Your personal information is stored on servers protected by multi-layered firewalls with strict access controls. Only authorized personnel can access your data.
Kiss189 does not sell, rent, or disclose your personal information to any third party for marketing purposes without your explicit consent.
You have the right to access, correct, or request deletion of your personal data at any time through our support team, available 24/7.
Our privacy policy complies with strict international data protection standards, ensuring your privacy rights are fully respected in every situation.
In the event of any data breach affecting your information, kiss189 will notify you in the shortest possible time in accordance with established procedures.
Kiss189 takes our responsibility to protect the privacy and personal information of every user on our platform seriously. This Privacy Policy clearly explains how we collect, use, store, and protect your personal data when you use our online casino platform.
This document applies to all users who register, log in, or interact with any part of the kiss189 platform, including the website, mobile app, and all related services. By using our platform, you agree to the collection and use of information as described in this policy.
We collect various types of information depending on how you interact with the kiss189 platform. The following are the main categories of data we collect:
| Data Category | Examples | Purpose of Collection |
|---|---|---|
| Personal Identity | Full name, date of birth, IC number | KYC & age verification |
| Contact Information | Email address, phone number | Account communications & notices |
| Financial Data | Bank account number, e-wallet | Deposit & withdrawal processing |
| Technical Data | IP address, device type, browser | Security & fraud prevention |
| Usage Data | Gaming history, wagering | Service enhancement & VIP |
We only collect data that is strictly necessary to provide the services you request. This data minimisation principle is part of our commitment to your privacy.
The personal information we collect is used solely for legitimate purposes as stated below. kiss189 does not use your data for purposes unrelated to the services you have chosen to use.
Kiss189 does not sell or rent your personal information to any third party. However, there are limited situations where we may need to share your data with trusted partners:
All third parties with whom we share data are required to comply with data protection standards equal to or higher than our own policy. Such data sharing is limited to what is strictly necessary.
We continuously invest in the latest data security infrastructure to keep your personal information safe at all times. Key security measures we implement include:
The kiss189 platform uses cookies and similar tracking technologies to enhance the user experience and ensure the platform functions properly. There are several types of cookies we use:
You can manage cookie settings through your web browser. However, disabling essential cookies may affect platform functionality. For more information on managing cookies, please refer to your browser's guide.
As a kiss189 user, you have the following rights regarding your personal data. We are committed to respecting and facilitating the exercise of these rights:
Request a copy of all personal data we hold about you at any time.
Correct any inaccurate or incomplete information in your records.
Request deletion of your personal data subject to legal requirements.
Restrict the processing of your data under certain legally permitted circumstances.
Receive your data in a structured format that can be used by other platforms.
Object to the processing of your data for specific purposes, including direct marketing.
To exercise any of the above rights, please contact our support team via live chat. We will process your request within 30 working days.
Kiss189 only retains your personal data for as long as necessary to fulfil the purposes stated in this policy or as required by law. General retention periods are as follows:
Once the applicable retention period has expired, your data will be securely deleted or anonymized using methods that ensure it cannot be recovered.
Kiss189 reserves the right to update or modify this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform improvements.
Any significant changes will be communicated to you via an in-account notice or by email at least 14 days before the changes take effect. Continued use of the platform after the effective date of the changes will be considered acceptance of the revised policy.
If you have any questions, concerns, or complaints about how we handle your personal data, our dedicated privacy team is ready to assist you.
You can reach us through any of the following channels:
We are committed to responding to all privacy-related inquiries within 3 business days. For more complex issues, we may require up to 30 business days to fully resolve them.
Data security is not an empty promise at kiss189. It is the foundation of trust that builds our relationship with over 500,000 Malaysian players.